Help centre / SmartWorkplace & accounts
SmartWorkplace & accounts
Government accounts, mail, devices and rollout readiness.
How do I reset my government account password?
Use the self-service reset with your registered recovery method. If recovery is unavailable, your institution's CIO can raise a verified reset request.
What is required before a SmartWorkplace rollout?
A completed requirement sheet covering network readiness, device inventory, staff list and records-management arrangements.
Can staff use personal devices?
Only where the institution has an approved policy and the device meets the minimum security baseline for enrolment.
Didn't find your answer?
Open a ticket and reference this topic — it routes straight to the responsible desk.
Submit a ticket